Facebook Privacy Policy - Ilim Timber

Information on data protection when interacting with our companies on Facebook

1) Information about the collection of personal data and contact details of the controller

1.1 In the following, we inform you about the handling of your personal data. Personal data is any data that can be used to personally identify you.

Please check carefully which personal data you share with us via Facebook. As long as you are logged into your Facebook account and visit our Facebook profile, Facebook can assign this to your Facebook profile. We expressly point out that Facebook stores the data of its users (e.g. personal information, IP address, etc.) and may also use this for business purposes. Further information on data processing by Facebook can be found in Facebook's privacy policy at https://de-de.facebook.com/policy.php.

We have no influence on the data collection and further processing by Facebook. Furthermore, we cannot determine to what extent, where and for how long the data is stored by Facebook, to what extent Facebook complies with existing deletion obligations, which evaluations and links with
with the data by Facebook and to whom the data is passed on by Facebook. If you would like to prevent Facebook from processing personal data you have sent to us, please contact us by other means. Our full contact details can be found in our
Imprint on Facebook.

1.2 The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is Ilim Nordic Timber GmbH & Co. KG, Am Haffeld 2, 23970 Wismar, Germany, Tel.: +49 3841 254 0, Fax: +49 3841 254 100,
E-mail: int@ilimtimber.eu, provided that we exclusively process the data you send to us via Facebook ourselves.

To the extent that the data you transmit to us via Facebook is also or exclusively processed by Facebook (Insights data), in addition to us, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland,
Responsible for data processing within the meaning of the General Data Protection Regulation (GDPR). Data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR, which you can view here:
https://www.facebook.com/legal/terms/page_controller_addendum.

Furthermore, for the use of certain Facebook products, such as the so-called “Facebook Business Tools”, and for data processing carried out through them, an additional agreement between us and Facebook Ireland Ltd. as joint controllers in accordance with Art. 26 GDPR applies, which can be viewed here:
https://www.facebook.com/legal/controller_addendum

The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

2) Data protection officer

You can reach our data protection officer as follows: “Mr. Robert Winkler, c/o ROWIDAT GmbH, Lillweg 6, 80939 Munich, email: dsb-ilimtimber@rowidat.de”

You can contact Facebook’s data protection officer using the online contact form provided by Facebook at https://www.facebook.com/help/contact/540977946302970.

3) Data processing when contacting us

3.1 We collect personal data when you contact us , for example, via a contact form or messenger. You can see which data we collect when you contact us via a contact form in the respective contact form itself. This data is stored and used exclusively for the purpose of responding to your inquiry, contacting you, and the associated technical administration . The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your inquiry has been fully processed, unless statutory retention obligations apply. We consider processing to be complete when it is clear from the circumstances that the matter in question has been resolved.

3.2 WhatsApp Business

We offer visitors to our Facebook page the opportunity to contact us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called "Business version" of WhatsApp.

If you contact us via WhatsApp regarding a specific transaction (for example, an order you have placed ), we will store and use the mobile phone number you use with WhatsApp, as well as your first and last name (if provided), in accordance with Article 6(1)(b) of the GDPR, to process and respond to your inquiry. Based on the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address, or email address) in order to assign your inquiry to a specific transaction.

If you use our WhatsApp contact for general inquiries (e.g., regarding our range of services, availability, or our website), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.

Your data will only be used to answer your inquiry via WhatsApp. It will not be shared with third parties.

Please note that WhatsApp Business accesses the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a server of its parent company, Facebook Inc., in the USA. For the operation of our WhatsApp Business account , we use a mobile device whose address book contains only the WhatsApp contact data of users who have actually contacted us via WhatsApp.

This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transfer of their WhatsApp phone number from the address books of their chat contacts, in accordance with Article 6(1)(a) GDPR, by accepting the WhatsApp Terms of Service upon first using the app on their device. The transfer of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

Purpose and scope of data collection and further processing and use of the Data through WhatsApp and your related rights and For setting options to protect your privacy, please refer to the WhatsApp privacy policy:
https://www.whatsapp.com/legal/?eea=1#privacy-policy

4) Data processing for statistical and marketing purposes

Page Insights

Facebook provides us with so-called page insights for our Facebook page:
https://www.facebook.com/business/a/page/page-insights. Hierbei handelt es sich um aggregated data that allows us to understand how People interact with our site. Page insights can be based on personal Data related to a visit or interaction with People are recorded on or with our site and its contents. This serves in accordance with. Art. 6 (1) lit. f GDPR to safeguard our interests overriding legitimate interests in an optimized presentation of our Offers and effective communication with customers and interested parties.

You can object to the processing of your data for the aforementioned purposes at any time by changing your ad settings in your Facebook user account at https://www.facebook.com/settings?tab=ads.

5) Rights of the data subject

5.1 The applicable data protection law grants you comprehensive rights as a data subject (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data , about which we inform you below:

Right to information in accordance with Art. 15 GDPR;
Right to rectification in accordance with Art. 16 GDPR;
Right to deletion in accordance with Art. 17 GDPR;
Right to restriction of processing in accordance with Art. 18 GDPR;
Right to information in accordance with Art. 19 GDPR;
Right to data portability in accordance with Art. 20 GDPR;
Right to revoke consent given in accordance with Art. 7 Para. 3 GDPR;
Right to lodge a complaint in accordance with Art. 77 GDPR.

5.1 Right of objection

IF WE PROCESS YOUR PERSONAL DATA AS A RESULT OF A BALANCING OF INTERESTS DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST PROCESSING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE DATA PROCESSING FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.
MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL END IT PROCESSING OF AFFECTED DATA. FURTHER PROCESSING REMAINS RESERVED IF WE HAVE COMPELLING GOOD REASONS FOR THE PROCESSING CAN PROVIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS PREVIOUS OR WHEN THE PROCESSING OF THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS SERVES.

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can exercise your right to object as described above.

If you exercise your right to object, we will cease processing the data in question for direct marketing purposes.

6) Storage period of personal data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – if applicable – additionally by the respective statutory retention period (e.g. commercial and tax law retention periods).

When processing personal data on the basis of explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, this data will be stored until the data subject withdraws his or her consent.

If statutory retention periods exist for data processed in the context of contractual or quasi-contractual obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the expiry of the retention periods, provided that it is no longer required for the performance of a contract or for initiating a contract and/or we no longer have a legitimate interest in its continued storage.

When processing personal data on the basis of Article 6(1) (f) GDPR, this data will be stored until the data subject exercises their right to object pursuant to Article 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of establishing, exercising or defending legal claims.

When processing personal data for direct marketing purposes on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until the data subject exercises his or her right to object pursuant to Art. 21 para. 2 GDPR.

Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.